In addition to contacting your tax preparer, taxpayers who receive a direct deposit refund they did not request should take the following steps:
- Contact the Automated Clearing House (ACH) department of the bank/financial institution where the direct deposit was received and have them return the refund to the IRS.
- Call the IRS toll-free at 800-829-1040 (individual) or 800-829-4933 (business) to explain why the direct deposit is being returned.
- Visit the IRS identity protection page at: - https://www.irs.gov/identity-theft-fraud-scams/identity-protection